Better, Faster, More Human: How AI Is Changing the Customer Experience
Customers don’t care that you’re using AI — they care whether their experience is better because of it. From delivering critical information faster to helping service teams provide better answers, companies are using AI to rethink the moments that matter most to customers. This conversation explores where AI can make experiences faster, smarter, and even more human — and where technology risks getting between a company and the people it serves.
Speakers
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Candace V. MitchellFounder & CEO, MYAVANA -
Dorren SchmittVP, IT Strategy & Innovation, Allen Media Group / The Weather Channel -
Heather RockerPresident & CEO, Women in Technology (WIT) -
Renee PearsonGVP & Chief Information Officer, Rollins, Inc. / Orkin